The vast majority of state employees with questions about their
current deduction and/or designation(s) should email
OurPromiseCA@uwccr.org or call our toll-free Donor Hotline
1-(888) 863-6466. Please be prepared to provide your name
and other personal information.
Being Acknowledged For Your Gift
Gift acknowledgments are sent to Our Promise participants who
annually complete check the box “Acknowledge my pledge” at the
bottom of their Our Promise ePledge form. You may also
check the boxes to choose whether to be acknowledged by “My
Address” of “My Email Address” – Refer to the last step on page 7
in the attached “How-To-Guide” pdf. You can choose to be
anonymous by UN-checking the boxes before you click confirm. We
do encourage you to provide your information (by leaving at least
one box checked) in case we have to contact you directly about
Cancel Current Donation
A donor may cancel their deduction to Our Promise at any time by
logging into the online donor portal
here. Once you are logged in, you can review your Existing
Donations and nonprofit designations and select the blue button
“Cancel Current Donation”. Simply confirm on the next screen.
Payroll donation cancellations made in 2020, will be effective
after the last pay period of December 2020. See page
5, Step 2 in the attached “How-To-Guide”.