FAQs

Overview

FAQs

Find answer to all of your questions about Our Promise: California State Employees Giving at Work. What is a PCFD? Where does my money go? How do I cancel my contribution?

Why should I participate as a payroll deduction donor through Our Promise?

Our Promise is an employee benefit, allowing those who choose to participate in the convenience of payroll deduction to donate to the nonprofit(s) they feel most passionate about. State employees can participate as payroll deduction donors for as little as $5 per month. Although this may appear to be a nominal figure, these donations result in significant investments in our communities. Many of the nonprofits have the ability to leverage your gift in ways most people cannot.

This past year, participating State employees pledged more than $5.9 million statewide for charitable organizations. It all adds up.

Participating through payroll deduction provides nonprofits with consistent cash flow throughout the year, easing their ability to operate and provide their services.  Also, statistics show that on average, payroll deduction gifts added up at the end of the year are approximately six times greater than one-time donations.

How do I decline or indicate I do not wish to participate?

Please login to your giving portal during the campaign season. At any other time, please contact the Our Promise team at ourpromiseca@uwccr.org or call toll free at 888-863-6466.

What is a PCFD?

A Principal Combined Fund Drive (PCFD) is the entity responsible for managing the Our Promise initiative for a specific geographic region in the state of California. Historically, these organizations have been local United Ways. Your local PCFD coordinates the annual workplace giving campaign for your region.

This year, there are 25 PCFDs managing the Our Promise Campaign throughout California. PCFDs are approved annually by the State of California Department of General Services (DGS).

How do I confirm the amount of my current Our Promise deduction and which nonprofit organization(s) I’ve chosen?

State employees with questions about their current deduction and/or designation(s) should visit (insert e pledge link) to check your donor portal. If you still need further assistance, call our toll-free Donor Hotline at 1-(888) 863-6466.

How do I donate to my favorite nonprofit if it is not listed on the website?

Through Our Promise, you can donate to any valid 501(c)(3) nonprofit. If the nonprofit of your choice is not listed on the website, you may utilize the “Write-In Nonprofit” section on the online giving portal. Required information includes the nonprofit’s name, tax ID number, and address so we can confirm their 501(c)(3) status.

How does a nonprofit apply to participate in the Our Promise campaign?

Nonprofits apply on an annual basis in January to have an opportunity to be listed on the Our Promise website for the following Fall campaign. They can find more information here on how to get started or can sign up to receive a notification on when the application process will become available.

All certified nonprofits must be valid 501(c)(3) nonprofit organizations and be in good standing with the Registry of Charitable Trusts to operate or to solicit for charitable purposes in California. 

How do I cancel my deduction?

Please login to your giving portal during the campaign season. At any other time, please contact the Our Promise team at ourpromiseca@uwccr.org or call toll free at 888-863-6466.

What happens if my donated to nonprofit is not a 501(c)(3), or becomes ineligible to receive my donations (going out of business, losing their 501c3 status, etc.)?

When a nonprofit does not have the required IRS 501(c)(3) filing to receive charitable donations, we will make every effort to contact the donor so they can pick another valid 501(c)(3) nonprofit to the direction their donation to, or stop their contribution. If we do not hear back from a donor after one month of time, or cannot reach them because of a lack of contact information, the portion designated to the ineligible organization will be directed to the donor’s local PCFD (aka local United Way).

What goes on behind the scenes throughout the year?

Our Promise runs each year from September 1 – October 31. However, there are things going on behind the scenes all year. Here’s a look:

January – Payout to nonprofits for October – December deductions. Donations become effective on January 1. New, Changed, or Deleted payroll deductions from donations pledged during the previous Fall campaign begin.

February – Nonprofit certification is open from January to February. Approved nonprofit partners are solidified for the Fall campaign.

March – Campaign results are announced, and the annual Thank You breakfast is held to recognize outstanding departments and volunteers from the Fall campaign.

April – Payout to nonprofits for January – March deductions made. One-time gifts will also be distributed at this time.

May – Volunteer recruitment begins for the upcoming campaign season. This is your chance to get involved as a loaned executive!

June - Volunteer recruitment continues for the upcoming campaign season. This is your chance to get involved as a loaned executive!

July – Payout to nonprofits for April – June deductions made. We’re also preparing for the upcoming campaign season.

August – The annual kick-off event is held at the State Capitol giving donors a chance to meet some of the certified nonprofits.

September – The campaign officially begins on September 1.

October – Payout to nonprofits for July – September deductions made. The last day of the campaign is October 31. Don’t forget to submit your pledge form to your Department Campaign Chair.

November – Donation pledge forms must be turned in to your local United Way. United Way California Capital Region begins processing all donations by November 10.

December – Donations are submitted on December 10 to the State Controller’s Office.

How do I continue my Our Promise payroll deduction when I retire?

Retirees may continue donating by filling out a pledge form. There is currently no online retiree giving. Learn more: https://www.ourpromiseca.org/retiree-giving